Acensus builds and runs the intake, follow-up, and demand system for private-pay home care agencies doing $3–8M. Built by a former J.P. Morgan healthcare banker who has worked the buy side of this industry's consolidation. One agency per service area.
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Most agencies don't have an inquiry problem — they have a conversion problem. Industry-wide, a large share of home care inquiries never become admissions. The family reached out, ready to talk, and intake let them slip.
We build the system that turns inquiries into admissions: intake, speed-to-lead, and structured follow-up on the inquiries you already receive — then demand on top. And we report the result in operator units: billable hours per week and monthly revenue run-rate.
Move the sliders to your agency's numbers. This uses only your inputs — no assumptions, no invented benchmarks. The output is what walks out the door each year when inquiries don't convert.
"The diagnosis alone was worth the call. We were losing inquiries on Friday evenings and never knew it. Follow-up went live in week two and admissions picked up before we spent a dollar on ads."
"I've hired three marketing agencies before this. Acensus is the first that started with our intake instead of our ad budget. The weekly numbers are exactly how I want to see the business."
"They measured our baseline first, then reported against it every week. No vanity metrics, no vague updates — just admissions and run-rate. Exactly what I wanted from a partner."
Sam spent his career in the J.P. Morgan Healthcare Coverage Group and at Barclays, advising on 40+ M&A and capital-raise transactions — including roll-ups of home care, in-home health, and elderly-care businesses.
He hasn't just watched the consolidation wave sweeping this industry — he's worked the buy side of it. He knows which numbers make an agency a platform, which make it an add-on, and which make it invisible to buyers.
Acensus is that discipline applied to your intake. Every claim ties to a metric. No vanity reports, no adjectives doing a number's job — and one agency per service area.
Intake system, 5-minute speed-to-lead, 21-day follow-up, and review engine — live on the inquiries you already receive.
Google and Meta campaigns targeting families actively searching for care in your territory. No awareness spend, no vanity campaigns.
Full attribution from first contact to signed client. Three numbers every Monday: inquiries, assessments, clients added.
Your real inquiry-to-admission conversion rate, missed-call rate, and speed-to-lead — measured, not estimated. Every milestone that follows is reported against this logged number, so "incremental" means exactly that.
Your intake leak is mapped and the follow-up infrastructure is running on every incoming inquiry — speed-to-lead under five minutes, structured 21-day sequence. The bucket is sealed before a dollar of demand is added.
Demand is layered on top of a system that now converts. We report the qualified-inquiry lift against your logged Day 0 number — in operator-native units, reviewed weekly.
Every inquiry tracked from first contact to signed client, attributed to source. You know your cost per admission by channel — and the monthly run-rate stops being a feeling and becomes a number.
Everything across the three phases is included at both levels. Ad spend is billed by Google and Meta directly to you — no pass-through markup. Investment is discussed on the call, sized to your territory.
By day 30 — diagnosis delivered and follow-up infrastructure live on 100% of incoming inquiries. By day 60 — measurable qualified-inquiry lift above your logged baseline. We publish milestones and report against them weekly — in billable hours and run-rate.
A 20-minute discovery call with the principal — not a sales rep. We benchmark your intake against agencies your size. If the math doesn't justify an engagement, we'll say so.
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